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Technology Services - Resume
Training - Consulting - Development

Technology Services Skills Summary

Web application and web site design, implementation and maintenance. Technology instructor/trainer for college and community computer classes and secondary and higher education faculty. Programming experience in a variety of languages and platforms. Multi-protocol ethernet network design, installation, administration and support. Software, hardware and network support for Windows, Macintosh and Linux computers and users. Proven instructional and technical writing skills. Digital video production. Comprehensive quality assurance, testing and troubleshooting experience with a broad variety of software projects. Founding employee of outsource software QA/testing company. Flexible, resourceful, responsible and user-friendly.

Selected Work Experience

Web application and site development and computer/network consulting - freelance/self-employed (January 2004 - present). Web application and web site development for small businesses, community and non-profit organizations. Primary web development platform: Zope, including Plone CMF based on Zope and custom Zope products using python. Web site and application updates and maintenance on ASP and static HTML sites. Computer and network consulting and training for small businesses, community and non-profit organizations and individuals. Emphasis on open source and appropriate technologies. Conversant with Windows, Linux and Mac OSX and earlier.

Quardev Laboratories, Seattle, WA - Director, Testing Systems Design (June 2000 - February 2001; Contract/consulting, June 2001 - December 2003). Founding employee of this outsource software QA/Testing company. Built and administered initial IS/IT infrastructure and systems for outsource testing lab facility; Senior Test Engineer; trainer/mentor for Jr. test engineers; Software QA/Test technical consulting; team, project and testing resources management.

Data Dimensions, Seattle, WA - Senior Test Engineer (May 1998 - June 2000).
Contributed diverse QA/testing and colleague mentoring skill set to multiple projects, including functionality, compatibility, reliability, load/stress, security and related testing of a wide variety of web-based, production, printer, multimedia, network, educational and related software products on Windows, Macintosh and Unix operating systems. Creation and execution of test plans and test suites; exploratory/ad hoc testing; bug documentation and regression and summary writing. Team and individual work.

USWeb, Seattle, WA - Software Testing Director/Engineer (Contract; October 1997 - May 1998).
Provided design and implementation of formal software quality assurance processes and methodologies, including integration with overall development processes. Functionality, compatibility, reliability, performance, security and related testing of a variety of web-based applications, from static web sites to complex interactive web applications incorporating multiple front and back end database/web/internet technologies. Application design and testing for web-based bug tracking system.

ST Labs, Seattle, WA - Software Test Engineer (October 1996 - June 1997).
Furnished QA/test and supporting IS skills to functionality, compatibility, reliability, security and related testing of a wide variety of web-based, production, multimedia, network, educational and related software products on Windows and Macintosh operating systems. Creation and execution of test plans and test suites; exploratory and ad hoc testing; bug documentation and regression; team and individual work. Benefited from comprehensive internal training program in software testing theories, procedures and methods.

Hawai'i Community College, Hilo, HI - Academic Computing Specialist (December 1992 - June 1996).
Responsible for all aspects of academic computing support, including special projects in networking, training and multimedia production. Community College Outstanding Staff Award recipient, 1995-96. Co-instigator and implementer of multi-protocol campus network (LAN) with internet connectivity, file and print sharing, peer to peer data and screen sharing and network administration of electronic classrooms. Software, hardware and network installation and support for academic and administrative users of Windows, Macintosh and DOS PC's. Web server administration; design and support of web page content. Creation of in-house digital video productions. Training and support for faculty development of web and multimedia instructional materials. Training, supervision and evaluation of student assistants. Faculty and staff training and workshop instructor and facilitator. Computer facilities scheduling and maintenance.

Hawai'i Community College, Hilo, HI -- Lecturer pool, Business Education Division (December 1992 - June 1996). Taught a total of eight semester credits:

  • ICS 101 - introduction to computer science (4 credits); pilot version of targeted curriculum providing computer literacy for students in the Drafting and Engineering Aide vocational program.
  • WPRO 105 - fundamentals of computer graphics (1 credit, taught twice); elective targeted for Sales and Marketing majors.
  • WPRO 106 - fundamentals of desktop publishing (1 credit, taught twice); elective targeted for Sales and Marketing majors.

Hawai'i State Department of Education - Hilo Community School for Adults - Instructor pool (September 1993 - July 1996)
Designed and taught in-service, for-credit computer literacy workshop for intermediate and high school faculty - introduction to Macintosh and introduction to ClarisWorks with classroom applications.

Diverse software QA/test work (1988 - 1992) for clients including Borland International, The Learning Company, ShareBase corporation and 3Com corporation.

Tri-Data, Mountain View, CA - Systems Software Engineer (September 1985 through April 1987).
Design, development and support of software for operating system functions, networking, protocol conversion and terminal emulation on a multi-purpose data communications system.

Supporting Education

Master's Degree in Whole Systems Design, Antioch University Seattle.
Bachelor's Degree in Computer Science, University of California, San Diego. Minor in Visual Arts Media.

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